Frequently Asked Questions
Exotic Body Repair, Insurance & Paintwork
Do I have the right to choose my body shop?
In most cases, the vehicle owner may select the repair
facility. Insurance procedures vary, so confirm your policy,
claim requirements, and applicable state rules with your
insurer.
Will HBi work directly with my insurance company?
HBi provides estimates, photographs, teardown findings,
measurements, manufacturer documentation, and supplements.
The insurer remains responsible for coverage and payment
decisions under your policy.
What if insurance does not initially approve the full repair?
HBi documents why specific procedures, parts, materials, and
operations are required. We submit supporting information and
help you understand any remaining difference or decision.
Do you use OEM parts?
Parts selection depends on the vehicle, repair plan,
availability, insurer approval, owner authorization, safety,
and manufacturer requirements. The selected parts are
documented before installation.
How long will my repair take?
Time depends on damage, teardown findings, insurance approval,
parts availability, structural work, paint preparation,
curing, assembly, calibration, and quality control. Complex
repairs may take several weeks.
Can HBi pick up a damaged or non-drivable vehicle?
Transportation may be available depending on location,
vehicle condition, wheel and suspension damage, ground
clearance, safety, and equipment requirements.
Can repaired panels receive new PPF or ceramic coating?
Yes, after the refinished surface has cured for the required
period and passes inspection. HBi can coordinate replacement
PPF or ceramic protection on qualifying repaired areas.
Do you perform minor bumper and cosmetic repairs?
Yes, when the vehicle and repair fit HBi’s specialty focus.
Most accepted body projects fall within the stated
$4,000–$25,000+ range.
How is HBi different from a conventional body shop?
HBi focuses on Porsche and specialty vehicles, OEM repair
planning, exotic-grade refinishing, documented insurance
coordination, milestone communication, and complete-vehicle
quality control.
Can I request an estimate using photographs?
Photographs help with initial fit and planning, but they
cannot reveal all hidden damage. Final repair planning may
require physical inspection, teardown, measuring, scanning,
or further diagnosis.