01
Enclosed Pickup & Delivery
We coordinate enclosed transportation for qualifying clients so you do not have to rearrange your schedule around a shop visit.
HBi Elite Exotic Service Visit
Enjoy Owning Your Porsche or Exotic Again.
From Porsche, Ferrari, Lamborghini, and McLaren to Bentley, Rolls-Royce, and select specialty vehicles, our team provides concierge-level ownership support across North Carolina and select surrounding areas.
Enclosed Pickup
Available across North Carolina
137+ Inspection Points
Photos, video, and technician notes
36-Month Warranty
On qualifying workmanship and repairs
Built From the Service Side First
HBi Was a Service Company Before It Was a Dealership.
HBi started by servicing, repairing, and restoring Porsche, Ferrari, McLaren, Lamborghini, and other exotic vehicles for enthusiasts who wanted more than a generic repair-shop experience. Before we ever sold cars, clients trusted us to diagnose problems, correct previous repairs, and help them understand what their vehicles actually needed.
Again and again, owners brought us cars that had been serviced without a complete plan. One concern had been addressed, but the rest of the vehicle had not been properly evaluated. Important maintenance was missed, repair history was unclear, and owners were left reacting to problems instead of confidently planning for them.
That is why we created the HBi Elite Exotic Service Visit. It combines specialist inspection, clear documentation, enclosed transportation, written approvals, and long-term ownership planning into one coordinated experience.
The goal: help you understand the car, protect its condition, and enjoy owning it without constantly wondering what will happen next.
Founded in Service
HBi began by maintaining and repairing enthusiast-owned
Porsche and exotic vehicles.
137+ Inspection Points
A broader condition review supported by photos, video,
and technician notes.
Now / Soon / Later
Recommendations organized into a practical long-term
ownership roadmap.
Concierge Support
Enclosed transportation, digital approvals, follow-up,
and continued ownership guidance.
The HBi Elite Exotic Service Visit
Everything You Need to Understand, Protect, and Maintain the Car.
One coordinated visit combines inspection, planning, transportation, documentation, repair, and follow-up.
02
HBi Exotic Health Assessment
A detailed review of more than 137 inspection points, supported by technician notes, photos, and video when appropriate.
03
Ownership Roadmap
Recommendations are organized into clear Now, Soon, and Later priorities so you can make informed decisions without unnecessary pressure.
04
Service-History Review
Every recommendation is organized into Now, Soon, and Later so you'll know exactly what your vehicle needs today, what can wait, and how to confidently plan future maintenance.
05
OEM-Procedure Repairs
Repairs are completed using manufacturer procedures, appropriate diagnostic equipment, and parts suited to the vehicle and approved repair plan.
06
Written Approval Before Work
You review the findings and approve repairs before work begins. If you did not approve the work in writing, you do not pay for that unapproved work.
07
36-Month / 36,000-Mile Warranty
Qualifying repairs are backed by HBi's workmanship warranty, subject to the written warranty terms and exclusions.
08
Exotic Appearance Reset
Before return, qualifying vehicles receive an XPEL-safe exterior wash and interior refresh based on condition and service scope.
09
Digital Exotic Health Dossier
Every Elite Exotic Service Visit includes a digital record of inspection photos, completed work, recommendations, and service history updates. Many owners keep their HBi Digital Exotic Health Dossier to help protect resale value and provide confidence to future buyers.
Not every vehicle needs everything at once.
The purpose of the Elite Service Visit is to show you what
matters now, what can wait, and what should be planned for later.
Simple From Anywhere
How an HBi Elite Exotic Service Visit Works
Whether you're ten minutes away or across North Carolina, every visit follows the same organized process from your first conversation to final delivery.
1
Request Your Visit
Tell us about your Porsche or exotic, how you use it, any concerns you've noticed, and what you're hoping to accomplish during the visit.
2
Transportation & Scheduling
We'll schedule your appointment and coordinate enclosed transportation when applicable, making the process convenient regardless of where you're located.
3
HBi Exotic Health Assessment
Your vehicle receives our comprehensive inspection with technician notes, photos, video documentation, and a complete review of its overall condition.
4
Review & Approval
We explain our findings, prioritize what deserves attention now, and prepare a written estimate before any repair work begins.
5
Service & Quality Control
Once approved, repairs are completed using manufacturer procedures before the vehicle undergoes final quality inspection and preparation.
6
Delivery & Long-Term Planning
Your Porsche or exotic is returned along with your Digital Health Dossier and Ownership Roadmap so you know exactly what to expect going forward.
Preserve Maintenance Plan
For exotic owners who actually drive their cars.
- Rotates key fluids, filters, and systems on a schedule tuned for 8–25‑year‑old exotics.
- Addresses common age‑ and mileage‑based failures before they strand you.
- Pairs with your Exotic Health Reports so small items don’t turn into big surprises.
- Ideal for Porsche, Ferrari, McLaren, Lamborghini, Bentley, and Rolls‑Royce that see regular road use.
Typical visit investment: Varies by brand, year, and model. Your advisor will review options with you.
Heritage Maintenance Plan
Collector‑grade care for cars you want perfect for the next decade.
- Proactive replacement of time‑sensitive items like plugs, coils, water pump, and critical cooling components.
- Built around known weak points for Porsche, Ferrari, McLaren, Lamborghini, Bentley, and Rolls‑Royce platforms.
- Focuses on how the car feels: tight, confident, and “right” every time you drive it.
- Creates a service history and Exotic Health Dossier that reads like a brag sheet when you go to sell.
Typical visit investment: Determined by brand, year, model, and current condition.
See What We See
Every Recommendation Starts With Evidence.
Most repair shops simply tell you what needs attention. We believe you should be able to see it for yourself.
Every HBi Elite Exotic Service Visit includes technician documentation, detailed photographs, video when needed, and a clear explanation of why each recommendation matters. Instead of wondering whether a repair is necessary, you'll have the information needed to make confident, informed decisions.
High-Resolution Photos
Documenting wear, leaks, damage, and inspection findings.
Technician Notes
Clear explanations written by the technician who
inspected your vehicle.
Video When Needed
Helping explain concerns that are easier to understand
through movement or sound.
Ownership Roadmap
Recommendations organized into
Now, Soon, and Later
priorities instead of a confusing estimate.
Concierge Transportation
We Come to Your Porsche or Exotic.
Your time is valuable, and driving several hours for service isn't always practical. That's why HBi offers enclosed pickup and delivery throughout North Carolina and select surrounding areas.
Whether you're in Charlotte, Raleigh, Asheville, Wilmington, Greensboro, Winston-Salem, the Lake Norman area, or beyond, our team coordinates transportation so servicing your Porsche or exotic is as convenient as possible.
Every transport is coordinated directly with our team, keeping your vehicle protected while eliminating the need to spend an entire day traveling to and from the shop.
✓ Enclosed transportation throughout North Carolina
✓ Select pickup and delivery outside North Carolina
✓ Scheduled around your availability
✓ Fully coordinated by the HBi team
Need transportation?
We'll discuss pickup options when scheduling your
Elite Exotic Service Visit and provide a quote if
transportation falls outside our complimentary service area.
Porsche at the Center
Specialist Service for Porsche, Ferrari, McLaren, Lamborghini, and select specialty vehicles
HBi's foundation is Porsche, supported by experience with Ferrari, Lamborghini, McLaren, Bentley, Rolls-Royce, Audi R8, Ford GT, and other select performance and exotic vehicles.
Core Specialty
Porsche
From modern daily-driven models to GT cars, Turbos, air-cooled vehicles, and track-focused builds, Porsche remains at the center of HBi's service experience.
- Factory-level diagnostics
- Scheduled and preventative maintenance
- Complex mechanical diagnosis
- Track preparation and setup
- Tires, alignment, and chassis work
Ferrari
Selected maintenance, inspection, diagnostic, and repair services for Ferrari owners seeking a specialist alternative to the traditional dealer process.
Lamborghini
Vehicle-specific maintenance, condition assessments, diagnostics, and selected repairs for qualifying Lamborghini models.
McLaren
Selected inspection, maintenance, diagnostic, and repair support for qualifying McLaren vehicles and ownership needs.
Bentley & Rolls-Royce
Concierge service support for qualifying luxury and high-performance grand touring vehicles.
Ford GT, Audi R8 & More
One-off supercars and select exotics are reviewed individually based on the model, required work, tooling, and parts availability.
Porsche
Ferrari
Lamborghini
McLaren
Bentley
Rolls-Royce
Audi R8
Ford GT
& Select Exotics
Not sure whether we service your vehicle?
Contact the HBi Service Team with the year, make, model,
mileage, and requested work. We'll confirm whether the vehicle
and service are a fit before transportation or scheduling.
Priority Scheduling
When Waiting Four to Five Weeks Is Not an Option.
Standard scheduling can extend to four to five weeks during peak periods. HBi Elite Fast Track exists for owners who simply can't wait.
HBi limits the number of vehicles entering the workshop so each car receives the attention, documentation, and quality control it deserves. For qualifying vehicles and service requests, HBi Elite Fast Track provides a paid priority option that accelerates the first stage of the service process.
01
Enclosed Pickup Within Three Business Days
Subject to vehicle location, transportation
availability, and service eligibility.
02
Inspection & Estimate Within 24 Hours
Delivered within 24 hours after your vehicle
completes its initial inspection.
Fast Track Guarantee
If we miss either your enclosed pickup within three business days or your inspection and estimate within 24 hours of your vehicle arriving at HBi, we'll refund your Fast Track fee. Approved repairs, transportation outside the included service area, parts, and standard service charges remain separate.
Paid Priority Upgrade
HBi Elite Fast Track
Designed for owners who can't wait weeks to begin the service process.
- Priority enclosed transportation coordination
- Priority initial inspection
- Inspection report & estimate within 24 hours
- Conditional refund guarantee
The HBi Peace of Mind Promise
Clear Expectations Before, During, and After the Repair
Exotic-car ownership will always involve complexity. Our job is to remove the avoidable uncertainty from the service experience.
01
No-Surprise Invoice Promise
You review the findings and approve the repair plan before work begins. If HBi performs work you did not approve in writing, you do not pay for that unapproved work.
02
36-Month / 36,000-Mile Workmanship Warranty
Qualifying repairs are backed by HBi's workmanship warranty, subject to the written warranty terms, exclusions, vehicle use, supplied parts, and the nature of the repair.
03
OEM-Procedure Repair Standards
Repairs are completed using manufacturer procedures, appropriate diagnostic equipment, and parts selected for the vehicle and approved repair plan.
04
Evidence Before Recommendation
If we recommend a repair or service, you'll see it supported by technician findings, inspection photos, video, or technician notes whenever appropriate.
05
Priorities Without Pressure
Findings are organized into Now, Soon, and Later categories so you can address what matters without being pushed into completing everything at once.
06
Continued Ownership Support
Your service visit does not end when the vehicle leaves the shop. HBi remains available for follow-up questions, future planning, and continued support.
Our goal is not to sell the largest repair order.
It is to help you make the right decisions for how you actually use your car.
Warranty, transportation, Fast Track, appearance, and other benefits are subject to written eligibility requirements, geographic limits, exclusions, scheduling, parts availability, and vehicle condition.
Real Service Experiences
What Porsche & Exotic Owners Say About HBi Service
Real experiences from owners who trusted HBi with maintenance, repairs, communication, and enclosed transportation throughout North Carolina.
★★★★★
“They have handled essentially all of the service for my collection of German and Italian vehicles—from oil changes on an Alfa Romeo to belt services on a V12 Ferrari. They understand the cars, accommodate tight schedules, and have picked up and returned my vehicles after hours and on weekends.”
Kenneth Brown
German & Italian Vehicle Collection
★★★★★
“The service department was very customer-centered and worked with me to reschedule several times around my road trip. George and Taylor were phenomenal with communication, and everyone was friendly, courteous, and professional throughout the entire experience.”
Brian Kan
2019 Porsche Cayenne Turbo
★★★★★
“Convenient pickup and drop-off from my Raleigh-area home or office in an enclosed transporter. Expert repair, fair pricing, and friendly customer service.”
Rick White
Porsche Owner · Raleigh, North Carolina
★★★★★
“I live high in the Smoky Mountains, about an hour from Asheville. HBi picked the car up at my house, returned it within 48 hours, and worked with me to discuss the service in a way that addressed my concerns.”
Francisco Rosales
Porsche Owner · Western North Carolina
★★★★★
“Without hesitation, my Porsche and BMW will be serviced at HBi. The enclosed pickup and return make you wonder why you would ever go to the dealer again. Even at the same price, I would still choose HBi because of the white-glove treatment.”
R. Miller
Porsche & BMW Owner
★★★★★
“After 16 months and 20,000 miles, HBi has supported my car through service, detailing, transportation, and protection. I live 150 miles away, yet they treat me like a local customer. They pick the car up and return it without charge.”
Paul Lawrence
Porsche 991.1 Carrera 4S
Swipe or scroll horizontally to view more service experiences.
Reviews have been lightly condensed for clarity and length without changing the customer's meaning.
Limited Availability
We Limit New Elite Service Clients Each Month
To maintain exceptional communication and predictable turnaround times for existing clients, HBi accepts a limited number of new Elite Exotic Service clients each month.
Frequently Asked Questions
Answers Before You Schedule
A few of the most common questions we receive from Porsche and exotic owners considering HBi for service.
Do you only work on Porsche vehicles?
Porsche is our primary specialty, but we also service Ferrari, Lamborghini, McLaren, Bentley, Rolls-Royce, Audi R8, Ford GT, and other select exotic and performance vehicles.
Do you offer enclosed pickup and delivery?
Yes. We coordinate enclosed transportation throughout North Carolina and select surrounding areas. We'll discuss the best transportation option when scheduling your visit.
Do I have to approve repairs before work begins?
Absolutely. After completing your inspection, we'll review our findings and provide a written estimate before any approved repairs begin.
How long does service usually take?
Every vehicle is different. Once your inspection is complete, we'll provide an estimated completion timeline based on the approved work and parts availability.
Do you work with factory warranties?
We can discuss your vehicle's warranty status during the scheduling process and explain how it may relate to the requested repairs or maintenance.
Can you maintain modified or track-driven cars?
Yes. Many of our clients enjoy spirited driving, PCA events, and track days. We'll tailor recommendations around how you actually use your vehicle.
How far do clients travel to HBi?
We regularly serve owners throughout North Carolina and surrounding states. Many clients never visit the dealership in person thanks to our enclosed transportation service.
What makes HBi different from a dealership?
Our goal is long-term ownership, not simply completing a repair. Every Elite Exotic Service Visit includes detailed documentation, a long-term ownership roadmap, transparent communication, and concierge-level support designed around both you and your vehicle.
Is HBi the Right Fit?
We're Probably Not the Cheapest Shop. That's By Design.
If you're simply looking for the lowest-priced oil change or the quickest repair, HBi may not be the right fit—and that's okay.
The HBi Elite Exotic Service Visit was created for owners who want confidence every time their vehicle is serviced. They value clear communication, thorough inspections, documented findings, proper repair procedures, and a long-term plan for ownership.
Many of our clients have already experienced the traditional dealership process or a general repair shop. They're looking for something different: a team that understands Porsche and exotic vehicles, respects their time, and treats every car as if it were their own.
HBi Is a Great Fit If...
- You plan to keep your vehicle in exceptional condition.
- You appreciate documentation, transparency, and expert guidance.
- You value convenience, including enclosed pickup and delivery.
- You'd rather prevent problems than react to them.
- You want a long-term relationship with the team caring for your vehicle.
HBi May Not Be the Right Fit If...
- You're looking for the lowest price above everything else.
- You only want the quickest possible repair regardless of quality.
- You prefer making repair decisions without inspections or documentation.
- You're comparing shops based only on today's invoice instead of long-term ownership.
Request an Elite Service Visit
Tell Us About Your Porsche or Exotic
Share a few details about your vehicle, the service or repair you are considering, and the best way to reach you. An HBi Service Advisor will review your request and contact you to discuss scheduling, transportation, and the next step.
Service Coverage
All of North Carolina and select surrounding areas
Vehicle Focus
Porsche and select exotic vehicles
Need Help Now?
Call the HBi Service Team